Diagnostic and Design

These are iterative and collaborative processes undertaken to develop a bespoke intervention focused on the team’s priorities.

We diagnose the team’s unique circumstances and characteristics. We partner with the team leader to develop context appropriate high performing team interventions or business readiness interventions, to include personal growth of team members as well as collective development of the team. We engage sponsors and key stakeholders along the way, ensuring their perspectives are appropriately reflected in the interventions.

Delivery

This phase consists of a series of active learning experiences delivered online, in person or via a blended approach.

We facilitate – individually or in pairs – fully customised interventions for the members of the team. To improve performance and develop capability, After an executive ‘kick-off’, we conduct interventions over the following weeks and months. We regularly review progress made, obstacles encountered and discuss support required through check-in calls with the team leader.

Follow-up and Sustain

This is a consultative phase where we review shifts in the team and explore ways to sustain new ways of working and behaviors.

We reflect on the success of our collaborative approach, explore shifts in the team, and discuss ways to sustain the observed and nascent changes. Through coaching and mentoring, we support team leaders in nurturing the optimal conditions for employee engagement and performance. Where appropriate, we offer 1:1 adjunct capability development to upskill individual team members, thereby enhancing their ability to contribute to the team’s success.